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FAQ
Frequently asked questions
Answers to the questions we hear most, grouped by topic.
Booking
How do I book a cleaner?
Can I book a regular, recurring clean?
Can I request the same cleaner again?
Can I reschedule or cancel a booking?
Trust and safety
Are Hygeia cleaners vetted?
What if I am not happy with a clean?
How is my data protected?
Pricing and payment
How do I pay?
Are there any hidden fees?
Using Hygeia
I am not confident with apps. Is Hygeia hard to use?
How do I become a Hygeia cleaner?
Still stuck?
Contact our support team
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